Privacy Policy

This policy explains what GLAMIX LLC, doing business as Yaya Nails (“Yaya Nails”, “we”, “us”), collects through this website and our online booking, what we do with it, and the choices you have. It covers yayanails.salon and the text messages and emails we send about your appointments.

What we collect

• When you book online: the last step of a booking shows the booking page of HighLevel, our booking system, inside this website. It asks for your first and last name, phone number and email address, and lets you add a note and a coupon code. It records the services, technician and time you choose, and whether you ticked the box about messages described below.
• With each online booking, HighLevel also records the address of the page you booked from, the page that brought you to it, your IP address, and identifiers for your browser and your visit. What its booking page keeps in your browser is listed in our Cookie Policy.
• When you contact us: what you tell us by phone, text or email.
• When you visit the site: like any website, the servers that deliver it see your IP address and basic details about your browser. On the booking step, so do the services HighLevel’s page loads: Cloudflare Turnstile, which checks that a person is booking; Google, which serves its fonts and images; and Meta, described below.
• How you use this website, only if you choose “Accept all” in our cookie notice: Google Analytics and Microsoft Clarity record the pages you visit, the page that brought you here, your clicks and scrolling, and details about your device and browser. They also record the steps of an online booking on this website: the services you add, with their prices; the technician you choose; opening the calendar, choosing a time, reaching the details form, sending it and the booking being confirmed; and when you tap a salon’s phone number or directions. They never receive what you type into the booking form. Clarity also makes recordings of visits to this website, and masks what is typed into forms in every setting.

Nothing is charged on this website, so we collect no payment details here. You pay at the salon, where card payments go through Square. We do not ask for your date of birth.

How we use it

• To book, confirm, change and remind you of your appointments.
• To send you messages about your appointments, by text, email or WhatsApp.
• To send you offers and news by email.
• To answer you when you contact us.
• To keep this website and the booking form safe from abuse.
• If you accept analytics cookies, to see how this website and its online booking are used, and improve them.

Text messages

To book online, you tick a box that authorizes us to contact you by text, email or WhatsApp with informational and transactional messages about your appointments: confirmations, reminders and changes. The booking form does not send without it. Message frequency varies with your appointments. Message and data rates may apply. Reply HELP for help, and STOP to stop receiving texts at any time.

We do not share or sell your mobile phone number, or your consent to receive text messages, with third parties or affiliates for marketing or promotional purposes. Your number is handled only by the providers that deliver our messages.

Who we share it with

We share your information with the companies that run the services we use:

• HighLevel (LeadConnector), our booking and client system. Its booking page takes your booking, and it stores your appointments and contact details and sends our text messages and emails.
• Cloudflare, which hosts this website, and whose Turnstile checks the booking form for automated programs.
• Fontshare, which serves the fonts this website uses. Your browser connects to it when a page loads.
• Google, which serves the fonts and images of HighLevel’s booking page.
• Google, through Google Analytics, if you accept analytics cookies: in our account, and in the account of the marketing agency that works with us, which has its own Google Analytics account for this website.
• Microsoft, through Microsoft Clarity, if you accept analytics cookies.
• Meta (Facebook), through a Meta pixel set up in our booking system. When the booking page loads and when you book, the pixel can tell Meta about it. Meta describes its “automatic advanced matching”, which this pixel has switched on, as looking for form fields such as your name and email address and sending them, hashed in your browser, with the event.
• Square, which processes card payments at the salon.
• WhatsApp, when we message you there.
• Phone carriers, which deliver text messages.

We may also share information when the law requires it, or to protect our rights.

Activity across other websites

Other companies can collect information about what you do on this website over time and across other websites: Meta, through the pixel on the booking step; and, if you accept analytics cookies, Microsoft, through the cookies Clarity lets it set on its own addresses, listed in our Cookie Policy.

Do Not Track

This website does not change what it does when your browser sends a “Do Not Track” or Global Privacy Control signal, and neither did the booking page or the Meta pixel in the code we checked.

Cookies

This website sets one cookie to remember your answer to our cookie notice and, only if you choose “Accept all”, the cookies of Google Analytics and Microsoft Clarity. The booking step’s HighLevel page, and the services it loads, store their own. Our Cookie Policy lists them all.

How long we keep it

We keep your contact details, appointment history and messages in our booking system. We do not delete them on a schedule; we delete them when you ask us to.

If you accept analytics cookies: in our account, Google Analytics keeps the detailed data about your visits for 14 months after your last visit and then deletes it in its next monthly clean-up; in the agency’s account, for the period the agency sets (2 or 14 months for a standard account). Microsoft Clarity keeps recordings for 30 days and its click maps for up to 9 months.

Photos of our work

We post photos of nails we have done only with the client’s permission, and we never show a client’s face.

Your choices

• You can ask us to delete your information, and we will delete it.
• To stop text messages, reply STOP to any of them.
• To stop emails, tell us and we will stop sending them.
• To change your answer about analytics cookies, use “Cookie settings” at the foot of any page.

Security

This website sends everything over an encrypted connection. Your booking details go straight to our booking system; the website itself keeps no copy of them.

Changes to this policy

If we change this policy, we will post the new version on this page with a new date.

Contact us

If this policy is translated, the English version controls.